CRM setup and management that converts more leads
Capture every lead, and never let one go cold.
We set up and run your CRM so every enquiry is captured, followed up and visible, from first contact to closed deal.

Most businesses lose leads they already paid to generate
You work hard to generate leads, then lose them in inboxes and spreadsheets. A good CRM makes sure every lead is captured and worked.
- Leads sitting unactioned in inboxes and message threads.
- No consistent follow-up, so warm leads go cold.
- Messy, duplicated data nobody trusts.
- No clear view of the pipeline or what is converting.
We set up a CRM that captures every lead, prompts follow-up, and gives you a clear pipeline.
Your complete CRM system
A complete CRM setup built to capture, manage, and convert more of your leads, tailored to your sales process and tools.
Strategy and research
We map your sales process and what the CRM needs to do, so the system is built around how you actually sell and win deals, not some generic template.
CRM selection and setup
We choose and configure the right CRM for your business, so your team gets a system that fits how they already work and adopts it fully from day one.
Lead capture and routing
We connect your ads, website and forms so leads flow straight in and reach the right person fast, well before a competitor manages to get to them first.
Pipeline and automation
We build your pipeline with reminders and automation, so no lead ever slips through the cracks and every single opportunity gets followed up on time.
Integrations
We connect the CRM to your other tools so data stays in sync, giving your team one reliable view instead of scattered, conflicting records to chase down.
Training and management
We train your team and can manage the CRM ongoing, so it stays clean, used properly and actually drives more closed leads for the business over time.
Every lead captured, nothing slipping through
We set up your CRM to catch, track, and convert more of the leads you already earn.
- 1
Audit and plan
We map your sales process and requirements, so the CRM fits how you actually sell, not the other way around.
- 2
Set up
We configure the CRM, pipeline and automation, so leads are captured, sorted and routed without manual chasing.
- 3
Integrate
We connect your ads, website and tools, so every lead flows into one place the moment it lands.
- 4
Train
We train your team to use it well, so the system gets adopted instead of abandoned.
- 5
Manage
We support or manage it on an ongoing basis, so it keeps working as your business grows.
Why Multiplier Factor
Everything we do runs on our proven R.E.S.U.L.T.S. framework, an end-to-end system that takes you from reach to retention and makes growth repeatable.
Built for lead generation
We build the CRM around converting leads into customers, not just storing contacts.
Senior team on your account
Real specialists run your work, not junior account managers learning on your budget.
Total transparency
You see exactly what we're doing and what it returns. No black boxes, no jargon.
You own everything
Your CRM, data and contacts stay yours, always.
Local and accountable
An Australian team you can actually get on the phone.
CRM questions, answered
Which CRM do you recommend?
It depends on your size and needs. We work across the major platforms and recommend the best fit rather than pushing one tool.
Can you migrate my existing data?
Yes. We clean and migrate your contacts and history so you start with trustworthy data.
Will it connect to my ads and website?
Yes. We connect your lead sources so every enquiry lands in the CRM automatically.
Do you manage it for us ongoing?
We can. Some clients want setup and training only, others want us to run it. Either works.
Who owns the CRM and data?
You do, always. It is your system and your data.
Ready to stop losing leads?
Get a free, no-obligation CRM audit. We will show you where leads are slipping through and how we would capture them.